Meet the Agents That Handle the Repetition.
AI agents that handle defined business tasks, work with your existing tools and know when to hand things back to a person.
Think Software Assistant. Not Sci-Fi Robot.
An AI agent is a software assistant that can understand a request, use connected systems and complete specific actions based on defined rules. Unlike a basic chatbot that only provides answers, an agent can also perform approved tasks, such as updating a CRM entry or preparing a report.
Something Needs Doing.
An enquiry arrives, a document is uploaded, a report is due or a team member asks a question.
It Follows the Process.
The agent uses approved information and connected tools to complete the steps it’s allowed to perform.
People Stay in Control.
The agent records what happened, requests approval where needed and escalates anything outside its defined responsibilities.
An agent isn’t given unrestricted access to your business. We design permissions, safeguards, review steps and clear escalation paths into the workflow.
A Helping Hand for the Work You Know Too Well.
These are configurable agent concepts, not claims that six finished products are currently available for immediate deployment. Each requires discovery, integration and testing.
Lead Desk
Give Every New Enquiry a Proper Start.
Captures enquiries, checks for missing information, categorises leads and creates tasks for the right sales team member. It can prepare follow-up messages within your approved workflow.
- Connects to
- Website forms, CRM platforms, email, approved WhatsApp integrations and calendars.
- Time it saves
- Reduces repetitive lead entry, categorisation and first-response preparation.
Support Desk
The Routine Questions, Taken Care Of.
Uses approved company information to answer common customer questions, collect request details and route complex cases to a human support representative.
- Connects to
- Website chat, helpdesk software, approved messaging channels, product information and knowledge bases.
- Time it saves
- Reduces repeated common-question responses and manual ticket routing.
Document Desk
From Documents to Useful Information.
Reads supported invoices, forms and business documents, extracts the required details and prepares records for review or entry into connected systems.
- Connects to
- Email, cloud storage, accounting software, ERP systems and document repositories.
- Time it saves
- Reduces manual sorting, data extraction and repetitive entry.
Report Desk
The Numbers, Without the Weekly Chase.
Gathers agreed information from connected sources, prepares recurring summaries and highlights changes or exceptions that deserve attention.
- Connects to
- Spreadsheets, CRM platforms, databases, analytics tools and reporting dashboards.
- Time it saves
- Reduces collecting, consolidating and summarising routine reports.
Hiring Desk
Less Sorting. More Time With Candidates.
Organises applications, identifies candidates against approved job-related criteria and prepares review summaries. Hiring decisions remain with people.
- Connects to
- Recruitment forms, applicant tracking systems, email, calendars and approved candidate databases.
- Time it saves
- Reduces administrative sorting, scheduling and summary preparation.
Hiring Desk supports human reviewers. It does not make autonomous hiring decisions or use protected personal characteristics to score candidates.
Explore Hiring DeskKnowledge Desk
The Answer Might Already Be in Your Files.
Helps employees find information from approved internal documents, policies, manuals and procedures. Provides source references and flags uncertain answers.
- Connects to
- Approved Google Drive or Microsoft 365 files, internal knowledge bases, document repositories and permitted collaboration tools.
- Time it saves
- Reduces repetitive internal questions and searches across company information.
Smart Enough to Help. Controlled Enough to Trust.
Approved Access Only.
Each agent receives access only to the information and tools needed for its job. Permissions are agreed before deployment and can be reviewed.
Humans Handle Important Decisions.
Sensitive tasks, uncertain answers and high-impact actions can require review. We define what needs approval and when the agent must stop.
Test Before You Trust.
Agents are evaluated against representative tasks and failure scenarios before launch. We review errors and limitations rather than assuming every AI response is correct.
Clear Ownership. Clear Handover.
Your data remains yours. Project-specific deliverables, third-party licences, usage costs and IP ownership are defined in the agreement so there are no surprises.
Then Let’s Build the Agent You Actually Need.
Maybe your business has a particular approval process, specialised documents or software that isn’t listed here. We can explore an agent designed around that exact workflow.
We’ll start by understanding the task, checking the available integrations and designing a pilot with clear limits and success criteria.
Start with one task. Keep people in control. Make the system useful before making it bigger.
For example
“We want an agent that receives service requests, checks details, updates our system and alerts the right person.”